| Prior to departure |
Penalty charge (% of total tour fee) |
| Less than 9 days prior to departure date (EST) |
100% |
| Less than 16 days but 10 days prior to departure date (EST) |
50% |
| Less than 32 days but 17 days prior to departure date (EST) |
30% |
| 33 days prior to departure date (EST) |
0 |
Notes:
1. Paid tour fee will NOT be refunded in the case of no-shows on the day of departure.
2. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
3. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
4. In the event of weather, war, strikes and other force majeure that make it impossible to tour, The local tour company will try its best to protect the safety of guests and their property. The local tour company reserves the right to cancel or adjust part or all of the itinerary, and will not bear any direct or indirect responsibility caused by force majeure. The paid tour fee is non-refundable.
