Meeting Points
- other
Time
Address
Cancun: Hotel Lobby (6:30am-7:30am)
Detailed information refers to "specific boarding time".
• XEL-HA natural theme park snorkeling.
• Zero distance contact with marine life.
• Feel free to eat, drink and feast.
Day 1: Xeh – Ha Park
Xel-ha is known as one of the best and biggest natural attractions of Mexico. It may be the world’s biggest natural aquarium, where visitors can spend hours of fun and adventure while amazing with the colorful fish of its crystal waters. It is one of the most exciting experiences to live while you visit Cancun. Here, you will enjoy lunch with an open bar and you will have the opportunity to swim in one of the largest natural aquariums in all over the world. If snorkeling is your passion, this is the place for you! Find yourself surrounded by hundreds of rainbow-color fishes, stingrays, and turtles that have made Xel- Ha their home. Immerse yourself in this fascinating world! An adventure with great food and drinks included at all bars and restaurants, a great experience which includes epic fun and lots of family moments worth remembering forever! "
Depart from hotel: 6:30am-7:30am. Please click the blue font to view the specific boarding time, and contact customer service to confirm the specific departure time.
Tour Inclusions：
1. Round trip transportation 2. Access to Area Plus facilities 3. Use of snorkeling equipment 4. 1 Buffet lunch including 1 beer and unlimited beverages (soft drinks, flavored waterand coffee) while consuming food 5. Shows, exhibitions, and cultural tours6. Water activities in the underground river 7. Access to beaches, bays, and natural pool 8. Life jackets 9 Lounge chairs, hammocks and rest areas 9. Safety bag service during the river journey 10. Restrooms, dressing rooms and showers 11. Show "Xcaret Mexico Espectacular", a musical journey through the history of Mexico 12.Parking
Tour Exclusions：
1. Swim with dolphins 2.Snuba 3. Sea trek 4. Sky rider 5. Beers
6. Tips 7. Spa services 8. Other optional activities 9. Souvenirs
What to bring
1. Comfortable Clothes 2. Comfortable Shoes 3. Insect Repellent (Biodegradable) 4. Sunscreen Lotion (Biodegradable) 5. Swimming Suit 6. Towel 7. Sunglasses 8. Hat 9. Extra Cash (Pictures, Souvenirs, Tips & Personal Expenses) 10.Waterproof Camera
1. Lunch, drinks (Buffet Lunch in the park).
2. Tickets for the attractions mentioned in the itinerary.
3. English Spanish bilingual leader.
4. Luxury air-conditioned car hotel pick-up and drop-off, toll fee.
1. Insurance.
2. Entrance fee for paid attractions in the park (e.g. scuba diving, playing with dolphins, etc.)
3. Private fees (such as Xel-Ha Park purchase photos, laundry, phone, shopping, etc.)
4. Anything apart from the cost included.
| Items | Prices | Remark |
|---|---|---|
| Optional projects in the park (prices are subject to the market price, subject to price changes without prior notice) | Adrenalina at Xcaret Park or Xel-Há Park: $59.99 Delphinus Dolphin Ride at Xcaret Park or Xel-Há Park: $119.99 Delphinus Interax at Xcaret Park or Xel-Há Park: $99.99 Delphinus Primax at Xcaret Park or Xel-Há Park: $159.99 Stingray Encounter Interactive at Xel-Há Park: $49.99 Sea Trek at Xcaret Park or Xel-Há Park: $64.99 Snuba Caleta at Xel-Há Park: $49.99 Snuba Cenote at Xel-Há Park: $49.99 Zip Bike at Xel-Há Park: $35.99 | Please arrange your own self-funded items according to your wishes and time. The park tickets are full of activities |
* The itinerary will be subject to traffic and weather.
* In case of attraction closures (due to holidays or construction, etc.), the tour guide may make some necessary changes to the itinerary accordingly.
* This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.
* We make every effort to provide on-time service, it does not guarantee to arrive at or depart from any point as a specific time, which may be affected by any number of factor including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problem.
* Please reach the departure point on time and follow the arrangement of a tour escort.
* Before doing an individual activity or leaving the group, please get the agreement of the tour guide.
* Please inform hotel name, location and contact details when booking.
* Guests should be waiting for tour leader in the hotel lobby at the designated time.
The itinerary is mostly water sports. Visitors are advised to prepare swimming suits, bath towels and suitable equipment in advance.
* To protect the ecology, please use sunscreen items before entering the attraction.
* XEL-HA Park is open all year round from 8:30 am to 6:00 pm
* Tickets for children under 5 are free. (Guests who are under 5 years old and children are required to show relevant proof).
* ID cards must be presented for children under 1.40 metres but under 12 years of age to prove their age.
* It is strongly recommended that you arrive at the designated meeting place on time. If you are late for the trip, the company will not be responsible for any economic losses.
1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.
2. Cancellation & Re-schedule Policy:
a. More than 32 days prior to departure date (EST): Free cancellation with full refund.
b. Less than 31 days but 25 days prior to departure date (EST):
Cancellation: 50% of total purchase amount can be refunded;
Re-schedule: 70% of total purchase amount can be refunded.
c. Less than 24 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.
d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
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Tour
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$145.00+
$142.00+
$148.30+
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