Once the train ticket is confirmed, it cannot be canceled or changed. Guests must use the name and date of birth on the passport/Photo ID upon registering.
1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.
2. Cancellation & Re-schedule Policy:
a. More than 17 days prior to departure date (EST): Free cancellation with full refund. Please reconfirm the penalty for the added hotel or flight ticket.
b. Less than 16 days but 10 days prior to departure date (EST): 50% of total purchase amount can be refunded.
c. Less than 9 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.
d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
Great experience
We went to Niagara Falls in November. The weather was too cold. The sightseeing elevators and cruise ships were stopped. The momentum was indeed still there. The roar of the water was huge, but we could only look at it from the side and couldn't feel it up close. It's so charming, I feel deeply regretful. I promised my husband to come again in the summer, but I have to get back on the boat.